Relay
Autonomous agents that take routine operational work off busy teams.
Overview
Relay explores how AI agents can handle the repetitive coordination work inside small and mid-sized businesses — triaging requests, updating systems and following up — while keeping people in control.
The problem
Operational teams lose hours every week moving information between inboxes, spreadsheets and business tools. Traditional automation breaks as soon as the inputs vary.
Our approach
Agents that understand unstructured requests, plan the steps required and act through existing tools, with approvals for anything consequential.
Focus areas
- 01Natural-language task intake
- 02Tool-using agents
- 03Human approval checkpoints
- 04Audit trail of every action
Relay is a working codename for an early-stage exploration. Details may change as the product matures.
Explore further
The capabilities behind this venture.
- ServiceAI Agent DevelopmentCustom AI agents and multi-agent systems that act inside your tools, with human oversight.
- ServiceAI AutomationBusiness process automation that handles messy, real-world inputs with AI.
- SolutionIntelligent business operationsAI agents and automation that handle routine operational work end to end.
Your next chapter starts with a conversation
Interested in what we're building?
Whether you'd like to partner, pilot or simply follow along, we'd love to hear from you.
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